One of the great things about Bing Maps is that is works really well with the Microsoft Dynamics CRM 2011. In this post I’ll provide an overview of a bunch of useful resources for adding Bing Maps to your CRM environment. To start, here is a great blog post that has a number of great use cases for Integrating Mapping with Microsoft Dynamics CRM 2011.
CRM2Maps – Microsoft Dynamics Marketplace
This is a free solution for integrating Bing Maps with Microsoft Dynamics CRM 2011 online. It allows you to easily map leads, accounts, and contacts inside your Microsoft Dynamics CRM 2011 with Bing Maps. This free mapping tool is powerful, visual, and easy-to-use. With just one click, you can convert a CRM record into a map with street, image, or a bird’s-eye view. You may also retrieve driving directions to the displayed location from any address.
Microsoft 311 Service Center – http://ms311.cloudapp.net/
This is an excellent resource for learning how to create a complete end to end solution using Bing Maps and Dynamics CRM. This is a Contoso demo site that is not only a great demo complete with a demo script and mobile version of the application, but is also an open source project available on CodePlex. So not only can your sales team use this as a great demo in client meetings but you can also use it as a great framework to build out a solution for your clients. This makes use of the Bing Maps v7 AJAX control for the online experience and the Bing Maps WP7 Silverlight control for the mobile experience.
Bing Maps Browser for Microsoft Dynamics CRM 2011 – http://mapsforcrm2011.codeplex.com/
This is a Silverlight application that is also an open source CodePlex project which shows how to integrate Bing Maps with CRM. As you might of suspected it uses the Bing Maps Silverlight control.
Useful Developer Blog Posts:
Step By Step integrating Bing Maps in MS CRM 2011
Displaying a Bing Map in Dynamics CRM 2011
Displaying a Dynamics CRM 2011 Account on a Bing Map
Bing Maps and Microsoft Dynamics CRM Online (Uses Bing Maps v6.2 but still a good resource)
Silverlight Bing Maps in Crm 2011 with REST endpoint